Delivery
We deliver countrywide. Fees and timelines are confirmed at checkout before you pay.
| Zone | Timeline | Fee |
|---|---|---|
| Nairobi | Same day or next day | KSh 500 |
| Kiambu | 1–2 days | KSh 800 |
| Machakos | 1–2 days | KSh 1,000 |
| Nakuru | 2–3 days | KSh 1,500 |
| Mombasa | 2–4 days | KSh 2,000 |
| Other Kenya | 3–5 days | KSh 2,500 |
Large appliances
Fridges, cookers and washing machines are delivered by a two-person team who position and connect the unit where possible.
Inspection on arrival
Check your product with the delivery team before they leave. Any transit damage is replaced at no cost.
Delivery windows
You'll receive a call ahead of arrival. Same-day Nairobi delivery applies to orders confirmed before 2pm.
Tracking
Every order can be followed from payment to doorstep on the track order page.